Shipping policy
Order Processing
Thank you for supporting Obsolete.
Please allow 1–3 business days for in-stock orders to be processed and shipped. Business days exclude weekends and holidays.
Some products are made to order or offered as preorders. These items may require additional production time, which will be stated in the individual product description. Please refer to the product listing for the estimated fulfillment timeline before placing your order.
Orders may ship sooner than the estimated processing time, but please allow the full timeframe when ordering.
Shipping & Delivery
Once your order has shipped, you will receive a shipping confirmation email with tracking information sent to the email address provided at checkout.
Available shipping methods and estimated delivery times are displayed at checkout. Delivery estimates are provided by the shipping carrier and are not guaranteed by Obsolete.
Shipping times may vary depending on your location, the shipping method selected, carrier operations, weather, holidays, and other unforeseen circumstances.
Tracking Your Order
Once your tracking information is available, you can use the tracking link in your shipping confirmation email to follow your package's progress.
If you have questions about your order or tracking information, please contact us at hello@obsoletewear.com so we can help.
Shipping Delays & Lost Packages
Obsolete is not responsible for delays caused by shipping carriers after an order has been handed over for shipment. However, if your package appears delayed, lost, or has not arrived as expected, please contact us so we can help you determine the appropriate next steps.
If your tracking information indicates that your package has been delivered but you have not received it, please check around your delivery location and with household members or neighbors. You may also contact the shipping carrier for additional delivery information.
Incorrect Shipping Addresses
Customers are responsible for providing accurate and complete shipping information at checkout.
If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that address changes can be made once an order has been processed or shipped.
If a package is returned to Obsolete because of an incorrect address, refusal of delivery, or unsuccessful delivery, additional shipping charges may apply to reship the order.
Contact Us
If you have questions about shipping or your order, please contact us at hello@obsoletewear.com.